Other Fees

Unfulfilled Extensions

This fee is assessed if an extension is granted and the past due bill is not paid by the extended due date.

Fee for unfulfilled extensions: $40

Unauthorized Use

The unauthorized use fee is assessed when water had been used illegally. This includes:

  • Use of water prior to setting or activating the meter
  • Meter tampering of any kind
  • Illegally diverting water

Unauthorized use may result in suspension of service

Fee to be assessed for unauthorized use: $100

Returned/Rejected Payments

Returned or rejected payments (checks or electronic debit) will be assessed a $35.00 service fee.

Delinquent/Noncompliance Turn-off Service

A fee is applied when service is turned off as a result of an unresolved returned item.

Fee for service disruption: $40

Late payment fee

A fee of 10% of the balance is assessed the day after the due date.

Additional fees are assessed if the account remains past due one week after the due date.

Additional fees:

Description Inside City Limits Outside City Limits
Service charge for late payment over 7 days $11 $11
Service charge for late payment over 14 day $20 $20

 

 

Customer Care

Call: 479-621-1142
Fax:  479-621-1146
Email: se*****@*wu.org

Physical Address:
Rogers Water Utilities
601 S 2nd Street
Rogers, Arkansas 72756
Mailing Address:
Rogers Water Utilities
P.O. Box 338
Rogers, Arkansas 72757

Still Have Questions?